 | Questions to Ask | What Do I Want to Know? / Key Points About
Carpet |
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What different types of carpet do you carry and how do they differ |
You should be shown the following to get an idea of the brands or types you like:
- Colors
- Fibers including:
- Patterns
- Price Ranges
- Brands
- Shapes and Sizes
- Nylon: Durable and resilient; Stain, fade, heat and static resistant
- Polypropylene/Olefin: Stain and fade resistant; Won't absorb water
- Polyester: Vibrant colors; Stain and fade resistant
- Wool: Brilliant Colors; Resilient and durable; Not as resistant as acrylics
- Acrylic: Springy; Dirt and static resistant
- Cotton: Soft; Pleasant to walk on; Can stain and mat easily
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What would you personally recommend for my situation? |
Consider:
- The look you are trying to achieve
- Home décor and furnishings
- Climate extremes and traffic level
- Any pets, kids or disabilities you have
- The type of room (including stairs)
- Type of subfloor (wood, concrete)
- Need for sound insulation
- Lighting
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| Once You Have an Idea of What Product You are Leaning Toward... |
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What style of carpet is this |
Berber: Bulky yarns; Level loop cut pile; Durable; Resists footprints Level
loop: Looped threads of level height; Good for high traffic areas Multilevel loop: Varying
loop heights; Textured or patterned surface Random shear: Cut and uncut tips; Textured
appearance Cut loop: Combines multilevel loops with random shearing Saxony
plush: Most luxurious; Densely packed; Level cut piles; Subject to piling Textured plush:
Similar to Saxony plush; Not as densely packed Frieze or Twist: Curled and twisted tufts;
Two toned appearance |
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What is the yarn construction? |
Bulked continuous filament: Long filaments of fiber plied together Staple:
Short lengths of yarn spun and twisted together forming long threads. Used to produce denser carpets but they may shred more.
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What kind of backing does it have? |
Most carpets have a primary and secondary backing. |
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What is the average life expectancy? |
Can vary greatly depending on fiber, construction, maintenance, etc. |
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Is this preferred for a DIY installation? |
Ask for DIY instructions. These can also be found in our installation instructions. |
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What does the Manufacturer's Warranty cover and how long does it last? |
Look for a warranty accompanied by a large US company backing the product. If you find a cheap warranty from a private label carpet without a big US presence,
be cautious. Read the fine print! |
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What can you tell me about the manufacturer and your experience with their products |
How long and how much have you sold? Customer testimonials? Large or small/private label?
Number of years in business? Do they provide support?
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| Other factors to consider |
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Is the product in stock or does it have to be ordered? Is there a minimum order? |
Rare products may take longer to ship. Ask your salesperson to check stock with the distributor. |
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What is your return policy? |
Find out penalties, fees and stipulations for returning. Can you return extra carpet? |
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How long before this is installed? |
Consider factors such as ordering, waiting for arrival and installation. |
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What other accessories or products might I eed and do you carry them? |
Examples: Cushion or padding, tools for installation, rugs or mats |
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Can you provide care instructions? |
Follow all the manufacturer's instructions to ensure your warranty is not voided. |
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Do you sell cleaning products? |
Look for products recommended by the manufacturer. |
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What financing options are available? |
Consider financing if you decide on a product that is more than your budget. |
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Do you deliver? |
Is there a fee? How many days do I have to schedule in advance? Do I need to move furniture?
Are there any other preparations that I need to take?
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Do you offer installation? If not, do you have a list of licensed installers &/or contractors you recommend? |
If not, use FindAnyFloor.com's directory search tool; "Find it Locally", to find a
local flooring professional, installer (contractor), or cleaner. |