 | Questions to Ask | What Do I Want to Know? / Key Points About
Buying Laminate |
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What are the pros/cons of laminate floors vs. other flooring? |
If you are unsure that laminate flooring is for you, this will help you decide. |
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What different types of laminate do you carry and how do they
differ? |
You should be shown the following to get an idea of the brands or types you like:
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What would you personally recommend for my situation? |
Consider:
- The look you are trying to achieve
- Home décor and furnishings
- Climate extremes and traffic level
- Any pets, kids or disabilities you have
- Wet area considerations
- The type of room (including stairs)
- Type of subfloor (wood, concrete)
- Need for sound insulation
- Lighting
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| Once You Have an Idea of What Product You are Leaning Toward... |
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What is the AC rating of this product and what is the expected lifetime? |
- AC1 Moderate Residential
- AC2 General Residential
- AC3 Heavy Residential/Moderate
Commercial
- AC4 General Commercial
- AC5 Heavy Commercial
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What is the average life expectancy? |
Ranges from 10 to 30+ years depending on the product and how it is cared for. |
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How durable is this product in relation to others laminates? |
Factors that determine durability are: Core:
Denser cores can handle more wear and tear and are usually more stable. Construction: High pressure
laminate floors are more durable than direct pressure laminate floors. Backing: Cheaper varieties
of laminate will have a thin paper backing rather than a proper backing layer. Thickness: Thicker
laminate is often more durable and transmits fewer subfloor imperfections.
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Is this preferred for a DIY installation? |
Ask for DIY instructions. These can also be found in our installation instructions. |
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What does the manufacturer's warranty cover and how long does it last? |
Look for a warranty accompanied by a large US company backing the product. If you find a cheap warranty from a
private–labeled product without a big US presence,
be cautious. Always read the fine print! |
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What can you tell me about the manufacturer and your experience with their products? |
How long and how much have you sold? Do you have any customer testimonials? Large or small/private
label? Number of years in business? Do they provide support?
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| Other factors to consider |
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Is the product in stock or does it have to be ordered? Is there a minimum order? |
Rare products may take longer to ship. Ask your salesperson to check stock with the distributor. Normally you can order
1 box at a time. |
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What is your return policy? |
Find out penalties, fees and stipulations for returning. Can you return excess laminate? |
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What is the lead time before I can have this completely installed? |
Consider factors such as ordering the product, waiting for arrival, acclimatization
and installation. |
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What other accessories or products might I need and do you carry them? |
Examples: Moisture barrier or underlayment, adhesives, trims and moldings, tools for installation,
rugs or mats |
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Can you provide care instructions? |
Follow all the manufacturer's instructions to ensure your warranty is not voided. |
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Do you sell cleaning kits and repair kits? |
Look for products recommended by the manufacturer. |
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May I see a sample of the actual flooring? |
If it is in stock, ask to remove a piece from actual box so can inspect it (not all retailers will allow this). If
undecided, ask to take a floor sample home. Evaluate how it works with the other colors and the lighting in the room. |
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What financing options are available? |
Consider financing if you decide on a product that is more than your budget. |
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Do you deliver? |
If so, curbside or stacked in the installation area? Is there a fee? How many days do I have to
schedule in advance? Do I need to move furniture? Are there any other preparations that I need to take?
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Do you offer installation? If not, do you have a list of licensed installers &/or contractors you recommend? |
If not, use FindAnyFloor.com's directory search tool, "Find it Locally", to find a
local flooring professional, installer (contractor), or cleaner. |