SEARCH FAQ
FAQ QuestionHow do I remove a stain from stone flooring?
FAQ Answer
You should always check your manufacturer's recommendations first. Some stains can be drawn out with a method called ‘poulticing' which uses a reducing agent to draw the stain into a cloth.
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FAQ QuestionHow do I clean and maintain my stone flooring?
FAQ Answer
Keep abrasive materials off of polished floors to maintain their shine by using outdoor mats and indoor rugs. Once damaged, the only way to restore the shine is to regrind the stone floor and re-polish it. Use a dust mop to pick up dirt and debris rather than a beater brush vacuum. You should use a neutral cleanser recommended by the manufacturer with a wet mop or a wet/dry vacuum from time to time. Outdoor stone can often be power-washed. Attend to any spills immediately to prevent damage to the floor. You should reseal your stone flooring from time to time to keep pores closed. Never use any chemical or acidic products on your stone floor. Check with your manufacturer for the best care regimem.
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FAQ QuestionDo you have any suggestions for maintaining stone flooring installed in a shower stall?
FAQ Answer
Clean your shower stalls daily with a solution recommended by the manufacturer. Address any mildew in the grout lines or soap scum immediately with a cleanser recommended for natural stone.
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FAQ QuestionWhere can stone flooring be installed?
FAQ Answer

It depends on the type of stone being installed. Most stone flooring can be installed outdoors or indoors in residential or commercial areas, as long as they are protected from pooling liquids and acidic substances. You may need a moisture barrier in certain situations. Check with your local supplier to find what type of stone flooring will work best in the area you want to install.

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FAQ QuestionHow are stone floor tiles usually installed?
FAQ Answer
Stone floor tiles are most commonly glued to the subfloor. Spaces left between tiles are filled with grout. Most floors are buffed to a polished, matte, or textured look, then sealed.
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FAQ QuestionWhy should stone flooring be sealed and how is it done?
FAQ Answer
Stone is a very porous material which tends to hold liquid and debris. A sealer is used to keep these pores clogged and sealed so that liquid and debris stays on the surface and does not sink into the stone. A sealer will help your stone flooring keep its original beauty and protect it from staining.
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FAQ QuestionHow do you cut stone floor tile?
FAQ Answer
Stone floor tiles are cut with a water saw and then sanded and polished on the edges.
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FAQ QuestionIs stone flooring recommended for self installation?
FAQ Answer
Usually, no. Unless you are a seasoned self-installer, stone installation should be left to a professional. It is an extremely heavy type of flooring that needs to be handled with precision and care. It also takes special tools to cut and install stone flooring.
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FAQ QuestionWhat are the differences and similarities between stone and ceramic tile?
FAQ Answer
Both are hard surfaces that are cold to the touch and unforgiving on dropped objects. There are many differences, however. Natural stone will vary in color and can have unique flaws, while ceramic tile is more consistent and uniform. Stone is also more difficult to maintain as periodic deep-cleaning and sealing needs to be done. Stone tends to absorb moisture or "breathe," making it prone to stains from many acidic foods such as ketchup, orange juice, vinegar, and others. Stone flooring is generally expected to be a harder material than ceramic, although in some situations this is not true. For example, in freezing conditions some types of slate can literally "explode". However, there are also certain ceramics that are not suitable for outdoor use in some climates. Stone is usually more expensive but also more luxurious-looking.
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FAQ QuestionWhat are the benefits of stone floors?
FAQ Answer
Stone flooring has exceptional natural beauty, is available in a variety of shades and tones, and it often seems to sparkle. It can be installed outdoors or indoors in residential or commercial areas. Stone flooring is extremely durable and can last several lifetimes, if properly maintained. It does not contain chemicals, unless artificially finished instead of polished. It is also hypoallergenic and antimicrobial as it is a natural product.
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FAQ QuestionWhat are the disadvantages of stone floors?
FAQ Answer
Stone floors have a porous surface that tends to hold liquid, dirt and debris if not properly sealed. They are generally a little more expensive than ceramic tile and many other types of flooring. Anything acidic can harm a stone floor, including orange juice, urine, ketchup, lemonade and so on. Stone floors are hard and cold to the touch and can be slippery when wet. The color can vary and flaws are possible. Some stones such as slate can explode in freezing temperatures. A professional installation is recommended as stone flooring is very heavy and precision and skill are needed.
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FAQ QuestionWhat are the different stone floor finishes?
FAQ Answer

Stone flooring can usually be found in four basic finishes. Polished has a very shiny appearance. Honed gives a more matte appearance and reflects less light. Brushed and tumbled finish result in different textured surfaces.

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FAQ QuestionWhat is travertine and how is it formed?
FAQ Answer
Travertine belongs to the limestone family and is also known as Calcium Carbonate. It is formed by minerals that dissolve in the water on the ground which are then deposited on the surface.
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FAQ QuestionWhat colors are travertine floors available in?
FAQ Answer
The natural color of travertine is a result of iron or other organic materials. These materials can give the stone a gold, ivory, beige, walnut, espresso or other similar color.
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FAQ QuestionWhat is slate and how is it formed?
FAQ Answer
Slate is a type of stone used in flooring that is made from quartz, calcite, mica, and chlorite. It is formed when these sediments are put under pressure and heat by the earth's crust.
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FAQ QuestionWhat colors are slate floors available in?
FAQ Answer
Slate flooring is available in a variety of colors including shades of green, red, purple, black, and gray.
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FAQ QuestionWhat is sandstone and how is it formed?
FAQ Answer
Sandstone is one of the most durable, long-lasting types of flooring available. It is composed of a sedimentary rock made of feldspar and quartz.
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FAQ QuestionWhat colors are sandstone floors available in?
FAQ Answer
Sandstone flooring can come in shades of white, grey, yellow, and red.
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