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FAQ QuestionWhat are is the difference between synthetic and wool rugs?
FAQ Answer

They each have their pros and cons. Synthetic rugs are more stain resistant, usually cost less, and are less durable than wool. Wool rugs are generally more expensive, and not as resistant to stains, but have a longer life expectancy as their fibers are flexible and do not break as easily.

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FAQ QuestionCan I determine the quality of a rug by knowing the country that it was produced in?
FAQ Answer

Not necessarily, as different regions of the same country can produce completely different products.

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FAQ QuestionWhat size area rug do I need for my room?
FAQ Answer
It is recommended that you purchase a rug that is at least two feet shorter than the shortest wall in the room. When choosing an area rug for a dining area, you should make sure that you leave plenty of room for a chair to slide in and out from the table without catching the rug. Generally you should leave about 4 feet on each side of the table to allow for this.L
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FAQ QuestionIs my rug defective if it has a crease in it?
FAQ Answer

No, this is a result of compression during shipping and handling and usually disappears in a couple of weeks

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FAQ QuestionWhat are hand-woven, hand-hooked, hand-tufted, and hand-knotted rugs and how do they differ?
FAQ Answer

Hand–woven is a generic term that covers all of the terms and can be a misleading as each term is distinctly different in manufacture, quality, and price. Hand–hooked rugs have yarn which has been looped and attached to a grid. A layer of glue and sometimes canvas is placed on the back to hold everything in place. Hand–hooked is similar except the tips of the loops are cut and shaved to a flat, even surface. The disadvantage of these two styles is that the glue can begin to stink, they can unravel, and they have little to no resale value. Hand–knotted rugs use no glue and are made by tightly knotting yarn by hand to a grid. These are the highest quality and can sometimes last over 100 years. They are usually very expensive as they take much longer to make.

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FAQ QuestionWhat is silk and art silk and how do they differ?
FAQ Answer

The difference in quality and price is huge. Real silk is a very expensive, yet delicate product that actually appreciates in value over time. Art silk actually stands for artificial silk and is often passed off as real silk as it is extremely hard to tell the difference even with a trained eye. It is actually mercerized cotton and gets yellow and dingy easily and has almost no resale value. Real silk is usually at least $50 per square foot and anything less expensive you should probably be suspicious of. Turkey and China are known for selling tourists art silk passed off as real silk although many beautiful real silk rugs also come from these areas.

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FAQ QuestionWhat is the difference between knots per square inch and lines?
FAQ Answer

Knots per square inch is a measurement of the number of knots in one square inch of carpet. Lines are a measurement of how many knots running across one linear foot of carpet. To put it into perspective, a rug with 60 knots per square inch equals about a 90–line rug.

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FAQ QuestionIs it a good idea to put a silk rug on the floor?
FAQ Answer

Silk rugs are very expensive and delicate items therefore some people prefer to use them as wall ornaments rather than something to walk on. That said, when placed in areas of low traffic they generally will not be harmed and can be washed and rejuvenated from time to time.

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FAQ QuestionWhat types of rugs make the best investments?
FAQ Answer

Hand–knotted rugs are the highest quality, longest lasting rugs available. They appreciate in value and can last over 100 years. Other rugs are made with glue that may smell and crack over time and have little to no resale value. Persian hand–knotted rugs are often thought of as top of the line.

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FAQ QuestionHow do I pick the right rug to compliment the other colors and patterns in my room?
FAQ Answer

You should do your research and look at lots of different options. Find rugs on the internet or in magazines and bring these pictures into the room to see how they will look with other colors. Some stores may let you take rugs or samples home to get a better feel of what will work best in the area. A general rule is that geometric and floral designs clash but either goes well with stripes.

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FAQ QuestionShould I choose a rug with a vegetable or a chemical dye?
FAQ Answer

In the past two decades, chemical dyes have been improved greatly and are a brighter alternative to soft looking vegetable dyes. However, if you are purchasing an older rug you may prefer a vegetable dye as chemical dyes of the past were not always quality products. That said both products are prone to color fading from sunlight.

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FAQ QuestionDoes the type of wool that a rug is made of have anything to do with its value/price?
FAQ Answer

Yes, factors such as where the wool was harvested on the body of the sheep or in what geological region of the planet can affect the durability and appearance of a wool rug. For example, the wool taken from the chin of a sheep is called cork (spelled many ways) which is the softest, shiniest wool and is top quality. Wool taken from cooler climates is generally longer and makes a more durable rug.

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FAQ QuestionIs it possible to custom cut a rug?
FAQ Answer

Yes, but it is not always recommended especially if the rug is expensive. Though a rug can often be woven back together if you save the cut pieces, some resale value is lost once the rug is cut.

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FAQ QuestionWhat is the expected lifetime of an area rug?
FAQ Answer

The lifetime of a rug can vary greatly from a couple of years to over 100. The most important factor is the construction method. A hand-knotted rug is considered to be top of the line and will last much longer than a hand-tufted or hand-hooked rug. The material used and the area the rug is placed are also important factors when determining the lifetime of an area rug.

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FAQ QuestionWhy is my area rug fading?
FAQ Answer

When in direct contact with sunlight, the color in an area rug can tend to fade over time. Most natural dyes will usually fade faster than modern synthetic dyes. To avoid this, keep drapes or blinds closed, install UV protection on your windows, or move rugs around frequently.

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FAQ QuestionHow often should I get my rugs cleaned?
FAQ Answer

This varies depending on the traffic volume and area of placement. You should spot clean any obvious spots with a cleanser recommended by your manufacturer and get a professional cleaning every five or so years.

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FAQ QuestionWhat can I do about disintegrating fringe on my rug?
FAQ Answer

A professional can repair the rug before it begins to unravel. The fringe can be replaced or left off as it is only decorative.

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FAQ QuestionHow should I store my rug?
FAQ Answer

Thoroughly clean the rug, roll it up, and wrap it in heavy duty plastic bags with lots of moth flakes. Makes sure the bag is securely sealed using shipping tape if necessary. Store it in a cool place and replace the moth flakes every few months to prevent damage.

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FAQ QuestionShould I buy a padding or underlayment for my rug?
FAQ Answer

Paddings and underlayments are recommended for a number of reasons. Not only can they add years to the lifetime of your rug, they can help it stay in place and provides extra cushion when walked on.

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FAQ QuestionWhat can I do to keep the colors from running in my rug?
FAQ Answer

Keep pooling water off the rug and do not machine wash as oversaturation is the main cause of this. If an area floods remove the carpet immediately and allow to dry flat and not folded. It is very difficult and tedious to fix colors that have run so your best bet is prevention.

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