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ConsumerAffairs.com and Flooring Complaints

Friday July 03, 2009
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When reading flooring related consumer complaints on ConsumerAffairs.com you will come across a variety of complaints made against flooring manufacturers, wholesalers, retailers, installers, and cleaners throughout the industry.

One can say without argument that there are clearly flooring products that perform better and flooring professionals who are more knowledgeable, reputable, and skilled than others. Rather than simply take their word for it, you should also listen to what customers that have experience with these products and professionals have to say.

As an unaffiliated web–based consumer resource, ConsumerAffairs.com receives thousands of complaints about a variety of different products and services, making it impossible to post them all. Instead, they help you decide for yourself which flooring product and professionals you should choose by allowing you to read filtered consumer complaints which identify overall trends in the complaints submitted. Therefore the flooring related complaints posted on the site tend to represent reoccurring problems, instead of only representing one person's worst case scenario. Additionally, the business in question can also choose to post a response to the complaint, in their defense.

Potential flooring related complaints you can read about on ConsumerAffairs.com may include:

  • Installation companies that have completed unacceptable installation jobs and failed to render the situation.
  • Flooring manufacturers, wholesalers, or retailers that sell products and services that do not meet the original advertised or promised specifics.
  • Delayed floor deliveries or delivery of the wrong product and failure to correct the matter timely.
  • Carpet cleaners that use inferior equipment and materials and do a less than satisfactory cleaning job.
  • Carpet cleaning price scams where the advertised price doubles, triples, or worse, once you receive the estimate, or even the bill.

You will also find information on several different types of flooring including hardwood, carpet, laminate, vinyl, and tile, including product recalls and consumer flooring news updates. Additionally, while ConsumerAffairs.com is a complaint based site, they also include a section called "Good Guys" where consumers can leave positive reviews on businesses they have had good experiences with. Visit www.ConsumerAffairs.com to read about these and other flooring related reviews, news, and product recalls.

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